Terms & Mortgage Disclosures

Our role

Retention Mortgage is a mortgage advisory service. We help you compare and apply for financing from lenders; we are not a lender and do not make lending decisions.

Scope of service

Our service covers assessing your options, comparing suitable lenders, preparing applications and coordinating through completion, and reviews afterwards where agreed.

Fees and commissions

Any fees payable by you, and any commissions we may receive from lenders, will be disclosed before you proceed. Final wording will be confirmed before launch.

Estimates

Calculator results and examples are illustrations only. They are not offers, approvals or advice, and exclude costs not shown.

Lender approval

All financing is subject to the lender’s assessment, valuation and approval. Pre-approval is not final approval.

Complaints

If you are unhappy with our service, email info@retention.ae and we will respond. The full complaints process will be published before launch.