Privacy Policy
Draft for legal review — not yet in effect. The final text will match the systems in use at launch.
Who we are
Retention Mortgage, 629 Corniche Tower, Abu Dhabi, United Arab Emirates. Contact: info@retention.ae. The legal entity name and licence details will be confirmed before launch.
What we collect
When you use our enquiry or referral forms: your name, mobile number, email (optional unless you choose email contact), what you need help with, preferred contact method and, if you choose, residency, property status, timing, preferred language and contact time. If you attach a calculator estimate, we receive the figures you entered.
How we use it
To respond to your enquiry, provide mortgage advice you request, and — only if you tick the box — send occasional guides and updates.
Who we share it with
With lenders and service providers only when needed to progress your request and with your agreement. The systems that receive form submissions will be listed here before launch.
How long we keep it
Retention periods will be confirmed before launch in line with applicable UAE requirements.
Your choices and rights
You can ask to access, correct or delete your information, or withdraw marketing consent, by emailing info@retention.ae.
The calculator
The calculator runs in your browser. Figures you enter are not sent to us unless you choose to attach them to an enquiry.